Customer test

Welcome to the LME Group Customer Test webpage.  This page aims to provide all information relating to our Customer Test service and environments. 

Customer Test support hours 08:00 – 18:00 (UK hrs) Monday - Friday

Scheduled down time; planned maintenance will take place on Thursdays between the hours of 00.00-12.00 (UK hrs)

Please email for all questions relating to the Customer Test environments


Customer test system status

green light – System available

amber light - System unavailable due to un-scheduled downtime

red light – System unavailable due to maintenance - non availability

Please note as per LME Notice 20/169 LMEselect, LMEselectMD and LMEsource are no longer available in MTB 

LMEsword is only available in MTB

LMEprism is only available in MTA


System MTA MTB Environment information
LMEselect green light red light
LMEsmart green light green light
LMEmercury green light
green light
LMEsword red light green light 
LMEsource  green light   red light
LMEprism green light  red light

Customer Test environment availability - trading hours

LMEselect 00:45 (pre-open) – 19:00 (Base metals) 20:00 (Precious metals) LMEselect: Orders can be entered into LMEselect from 00:45 (pre-open) through to 19:00 (Base metals) 20:00 (Precious metals)
LMEsmart 01:00 – 20:00 LMEsmart: Trades resulting from above orders transfer to LMEsmart for matching from 01:00 to 20:00 LMEsmart: Trades can be entered into LMEsmart from 01:00 to 20:00
LMEmercury 07:30 – 20:30 LMEmercury: Matched trades transfer to LMEmercury from 07:30 to 20:30
07:30 – 20:00 End to end testing available

Current Customer Test Activity

Cash-settled futures


Useful links

Contact us

For general queries relating to the customer test environments please email